Model : 3610281 063
Product Features :
- Crib converts to a toddler bed no guard rail needed for conversion day bed and full size headboard bed frame mattress not included
- Three position mattress height adjustment
- JPMA ASTM and CPSC safety certified
- Five year limited warranty
- Coordinates with the matching Graco Charleston dressing table
>> Problem with Shipment
I have the same problem I ordered the crib on January 30 when Target was offering the free mattress deal Although I received the mattress within a few days I have yet to receive the crib It s now March 16 I m due April 15th and desperately need this crib
>> TARGET SAYS IN STOCK WHEN IT S NOT
For some reason the date of this review shows 2/21/2010 when today is actually 2/28/1010 just an FYI I did do a negative review earlier this month about this so if this duplicates it is an update to my prior review not much better I m afraid In fact worse I ordered the Graco Charleston Classic Convertible Crib from on 2/1/2010 There was a promo for free shipping AND a FREE crib mattress I actually ordered 2 of the cribs w/2 FREE mattresses for my daughter Well the mattresses were shipped on 2/5 she got them on 2/12/10 It stated that the cribs were IN STOCK and that meant they d be shipped in about 2 days from ordering date and delivered in 3 to 5 days Well that was on 2/1 and the cribs haven t even been shipped yet I ve argued and sent emails even contacted Target s corporate headquarters The latest info I received when I again inquired as to why the cribs haven t been shipped yet is that my order is stuck in their system Huh I asked them what the heck that meant TODAY fEB 28TH THEY emailed me back and said that there s a bigger problem w/this than they thought gave me a phone number to please call them I was thinking what kind of big problem could there be about ordering 2 cribs I thought I d reach a higher up who would fix this problem No I got a regular customer service rep who told me my cribs are on hold I asked why was told that they ve been on back order since I ve ordered them because they have none in stock Asked her why the website including this one says they re in stock She said there s a glitch in their system and long story short she has no date that she can confirm to me when they will get the cribs to ship out Suggested that I buy them instead at my local Target even though I already told her I WENT there initially and was told they never stock cribs not even one and that I d have to order them online which is what I did I told her I think their business conduct is deplorable and that in all this time no one has even attempted to apologize or do anything as a gesture of good faith so as to placate me in some manner I m now against the wall because if I cancel my existing order which the rep very seriously suggested that I might feel free to do I will then have to start all over again to find those cribs somewhere Told her that I guess they think the babies can sleep on the mattresses they ve already delivered on the floor Oh by the way the FREE mattresses Well they charged me for them too I just don t trust Target for online orders and just want to make others aware of that How do you state that you have items in stock they will ship in a couple of days when in fact you DON T have them in stock and don t have ANY idea when the manufacturer will be sending you any of that product as I was told today
Click Above Or Below To See More Detail >>> Graco Charleston Non Drop Classic Crib White
